Apr
21

To say I’ve been busy the last few weeks is an understatement. We had Easter, and we spent basically the entire weekend at Joe’s parents house, and I spent that whole time furiously working on a baby gift for April’s soon-to-be little one. Last weekend was Joe’s sister’s going-away party, so we hung out for a million years. Sunday, we didn’t really do anything, but I spent the day trying to wake Joe up. lol.

The big BusyFest, though, happened on Friday. Where I work, we don’t get a LOT of calls. This works for me, though, because I do SO much more than answer the phones. I do the work of like, 5-6 people. I process invoices, warranty requests; I’m in charge of our copiers, incoming & outgoing mail. I make coffee and make sure we have cold water and sodas. I order said water and sodas as well as office supplies & catering, and I do so many other things. My “job description” is like three pages long. lol. Answering the phones is only a teeny tiny part of the job.

Except for last Friday.

Last Friday, our phones lines somehow ended up being taken over by a medical group. A HUGE GIANT MEDICAL GROUP WITH HUNDREDS OF EMPLOYEES.

Every single one of their phone lines (general phone numbers, direct phone numbers, fax numbers) was somehow directed to our phone numbers. I don’t know HOW or WHY or what was so special about Friday, but I swear I answered about 400 phone calls, IF NOT MORE. About 10-15 minutes after I went to lunch, the problem was finally resolved. The person covering my lunch was very thankful for that. LOL It was crazy, though, and I was thisclose to ripping the phone out of the wall and throwing it out the door. I’m a “trained” phone answerer, though, and I believe in smiling when I answer the phone because the person on the other end can hear that, and I sound like I”m five, so it was easy to “fake” it. I impressed everyone I worked with who was aware of the situation. lol. Besides all that, getting pissed about it isn’t going to change anything, so I just let it all roll off my back, and I do what I need to do to get the job done.

I have to say that my favorite part about Friday, though, was the hour from 12pm-1pm when EVERYONE went to lunch… or at least didn’t try calling the place, so it was QUIET, and I was actually able to get WORK done. lol. And you could tell the people who answered phones from the “OH GOD, I am SO sorry” they always said. LOL

Anyway, today I came back from lunch, and there was a HUGE floral arrangement on my desk. My co-worker was all like “You got flowers!!” I was so shocked, because I wasn’t expecting anything & I didn’t have any idea who they would be from. They were from the place our lines were crossed with!

Look! I got flowers!

Aren’t they pretty?! :D

Hopefully this next weekend is a little less crazy. We’re having our Admin luncheon for Administrative Professional’s Day on Friday, and after lunch, we get to go home early! ROCK ON! :) I can’t wait. :D Saturday, we’re going to the California Academy of Sciences. Sunday, we’re not doing anything, but I might go shopping. I have some gift cards to spend. :D

Category: Working Girl
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4 Responses
  1. Dina says:

    Awwww Manda. That is wonderful (and the flowers are beautiful!!!). I completely agree with you on answering the phones with a smile. It really does make a difference!

  2. Mel says:

    Again, they’re gorgeous! lol. I haven’t gotten flowers in years…lol.

  3. Jessa says:

    Aw, that was so nice of them to send you flowers! It always makes me smile when people send flowers to someone out of kindness and thoughtfulness rather than because they’re expected to. And that is an expensive arrangement right there from what I can see! Bells of Ireland, Birds of Paradise, Roses, Iris… That’s a quality arrangement right there!!

  4. jenny says:

    Ohhh pretty flowers. You know I answer phones daily and I never smile when I answer. I guess I do a good job anyways but really I am going to try and smile now when I answer :) Being honest kind of sounded like i was being sarcastic hahahaa

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